Wrong pan type: Pans that are not ferrous (magnetic) or are too small will not allow the induction burner to turn on. Unplug your GE electric oven and check the fuse. After installing the stove, I noticed on the first oven use that an excessive amounts of heat was coming out of the side of the door. Café ranges take center stage in any modern kitchen with their unique finishes and customizable hardware. See reviews below to learn more or submit your own review. Author. I don't use the grill as much as I had anticipated. Your Account . Electric: Electric cooking surface with electric convection oven with reverse air Cafe's professional ranges come with heavy duty cast iron grates designed for true commercial-grade … You can easily test to see if your oven is cooking properly using the "biscuit test". The oven had a great look but has issues with heating properly. It's about 12 years old and we've never had any problems with it before. Owner’s manual Owner's Manual Overall, I am pleased with the performance, especially when compared to the last set I bought (KItchenaid where I had no end of problems with e very single appliance). I called GE again, I've been told to call another day to talk to him, called for the second time, the customer service rep put me on hold to speak to the first rep that I spoken to, again I've been told that he will call me back. When it has dropped below the set temperature, the oven cycles on again to heat and will then cycle off again once it is higher than the set temperature. Our frequently asked questions page gives answers to common questions about GE ovens and ranges. Then unplug the range. Worked fine for a few months then became progressively worse. I am wondering if you could tell me the wiring for the switch. NOTE: The diagnosis and repair procedures in this manual do not necessarily apply to brand-new GE … Prior to 1993, some Owner's Manuals mentioned closing the door when broiling chicken to allow proper cooking of chicken. Its location on this page may change next time you visit. Checking Temperature: Avoid using oven thermometers - most are not very accurate, and in many cases the door has to be opened to read them. Our frequently asked questions page gives answers to common questions about GE ovens and ranges. GET UP TO $2000 BACK on Select Smarter Cooking Packages from GE … We bought a GE range less than a year ago. She told me that a manager will be in touch with me by Tuesday. We went through a battery of repair attempts, and the defect was never corrected. 5.3 cu. s.eVar14 = document.title; So I'm here after one month of calling and sending emails without any response from GE. All work done by a local trusted repair service who we've been using for over 20 years. The goal is to maintain an average set temperature, but you will see a normal swing in temperatures throughout the cycle. Download 3950 GE Ranges PDF manuals. By entering your email, you agree to sign up for consumer news, tips and giveaways from ConsumerAffairs. I purchased a GE Gas Range model JGBS66DEKWW. THEY HAVE THE WORST CUSTOMER SERVICE EVER. I can't wait for my new oven at 35% of the cost of the GE branded appliance!! I already replaced the breaker but it still doesn't work. The smooth cooktop is sensibly laid … GET UP TO $2000 BACK on Select Smarter Cooking Packages from GE Profile. See Special Offers Learn more about customization. Inexpensive: GE electric ranges are typically the most affordable, costing from $450 to $2,700. GE offers extensive warranties on all of its products, usually with the inclusion of home visits from maintenance personnel. Companies pay us to be accredited or when you click a link, call a number or fill a form on our site. Start here to browse GE Appliances' official support documentation for owners of GE refrigerators, ranges, microwaves, ovens, dishwashers and other GE appliances. Get performance ratings and pricing on the Café CHS995SELSS range. Service Areas. Need help troubleshooting common oven problems? As of 2015, common problems with the GE Profile series of ranges is that the knobs used to turn the range on and off don't lock and the control panels tends to malfunction. Check the bake element. It then took another 40-50 minutes to reach what the display said. GE Fits! I purchased the switch but I lost the paper with the wiring info. On electric ranges, one of the heating elements may have malfunctioned. To continue preparing and dishing out those tasty treats, it is essential to inspect and troubleshoot your oven's components. However, at nine years the regulator failed and it is taking nearly a month to obtain a replacement part. With over 2,000,000 parts and thousands of Range DIY videos and tutorials, we’ll help you order and install the General Electric parts you need and save. How to Fix Electric Stove Burner Elements That Won't Turn On Or Won't Turn Off. Another possible reason for this error message is that the maximum time has elapsed and the sensor was not able to detect steam during that time. Purchased oven 1 and half years ago, paid 5 thousand dollars and so far have had oven ignitor fail twice and the ignitors on the top burners have failed 3 times. Unsubscribe easily. We have a 6 year old GE gas double oven gas range. GE electric range troubleshooting and stove repairs. This code usually means that there is a problem with the keypanel. My husband and I cook outdoors year round and use an infrared grill but in December 2019, we hosted a large family party and used our double ovens for the first time. If the surface burners on your induction cooktop or range are not working or are flashing the power level, check the following: Cookware. Placing the racks in backwards may keep the door from sealing properly. To remedy this problem, you can use the "Time Cook" … Most pies, cakes, biscuits, etc., have such short cooking times that failure to preheat the oven can make a significant difference in cooking results. Hazard: The wiring in the rear of the range can overheat, posing a fire and burn hazard to consumers. Electric ovens require 240 volts of alternating current. We value your privacy. But if you’ll only accept the best, then you’ll find out in a hurry that this is it, just make sure you have ferromagnetic cookware for the induction top. We finished using our stove & oven and all was fine. Many times, it means the keypanel needs to be replaced. First just the upper oven now also the lower oven. 1/5. Send him 3rd follow up email, 4 emails in total. Below we list common failures and the likely causes for them. it has a problem of the oven clean door lock engaging while the oven is in use{bake mode} The oven clean button on the touch pad has not been pushed. Unsubscribe at any time. DO NOT BUY GE APPLIANCES!!! s.hier1 = s.prop5; How To Troubleshoot and Repair Electric Range Burner Elements! Image. line is completely useless. var s_code=s.t();if(s_code)document.write(s_code); To minimize the possibility of electric shock, unplug this appliance from the power supply before attempting any maintenance or cleaning. Choose from electric ranges, gas ranges, and dual fuel ranges for your kitchen space. The site navigation utilizes arrow, enter, escape, and space bar key commands. Carefully inspect the bake element (lower element) for cracks or breaks. Temperatures can vary by + 30 degrees to  – 30 degrees in most cases for a total swing of 60 degrees. It’s a standout option in the world of electric ranges, and the price reflects that. They are all electronic and not the same as electric and not as easy to use initially. My GE range's infinite switch needs to be replaced WB24T10139.. A link has directed you to this review. I am surprised my cabinet didn't crack under the heat that hit them. I don't think I would be more pleased with another range. Electric Ranges. The Appliance Clinic offers free help and troubleshooting advice for Electric Ranges. Name of Product: GE Profile™ Freestanding Dual Fuel Ranges. Contact Us; Loading... Find A Store; Sign in; My Cart. Opening the oven door frequently when cooking can increase the cooking time. All sensors have been replaced and this week, we went over the edge and replaced the motherboard. 1-800-269-2609 24/7. Electric Surface Burners Not Heating or Working. And slide-in ranges … Here are the most common reasons your GE oven's temperature isn't accurate - and the parts & instructions to fix the problem yourself. Staff member. Stove is one year three months old. Because of the poor service, I cannot recommend the purchase of this range. Joined Jul 11, 2006 Messages 40,016 Location Murray, Utah 84107, United States. Fast forward, 7 months later, I've had 3 GE techs here and each one came totally unprepared with diagnostic tools, two ran a remote diagnostic for the clock. If power seems to be working to the range and the range lockout, clock blackout or other features are not active and the clock and controls still do not work, reset the oven. Rest assured, our expert technicians are well-equipped to quickly diagnose and resolve your appliance problem—often in a single visit*. If the pans being used are dark baking pans, be sure to reduce the oven temperature 25 degrees. There are visible white dots on the surface. Copyright © 2020 Consumers Unified LLC. I cooked on Dacor cooktops and looked at Wolf and Viking before making my purchase. No one tests ranges like we do. Hazard: The wiring in the rear of the range can overheat, posing a fire and burn hazard to consumers. Purchase a GE Appliance part or accessory online. GE Appliances Factory Service remains open at this time to provide the essential repair services you need while doing our part to prevent the spread of the Coronavirus (COVID-19). GE Cafe Series Appliances - What You Need To Know Before Buying [REVIEW] View Comments. The doors do not open on either side but still offer better convenience and ease in oven handling. Replace it; purchase a fuse … Lecturer in Theatre Design Studies (BA Hons) 1,538 satisfied customers. s.prop5 = s.prop4; We aim to provide readers with the most up-to-date information available about today's consumer products and services. Guess what!!?? When using recipes you've used for a long time, differences in timing or cooking performance between an old and a new oven are not unusual. I emailed him the pictures, waited for almost 2 weeks and heard nothing from him. I called for service and the service tech looked at the stove and said he needed to order some door parts but did not explain what he found. Image. Owner/Partner. I called with a crack in my cooktop in April. Check the oven gasket for rips or tears. Check the bake element. I called GE. Will see how it goes. I have owned and loved my 36 inch Monogram range for nine years. Placing pans too close or to far from the heating element can affect cooking performance. GE Appliances' owner manuals offer use and care guidelines, installation instructions and feature guides. Ge C2S980S - Cafe 30 in. SHOP PARTS. I am sure it won't be long before that melts. This company is not yet accredited. Be the first one to find this review helpful. The ConsumerAffairs Research Team believes everyone deserves to make smart decisions. I am a foodie and love to cook. Will Never buy GE appliances again. Common Induction Range Problems. They open at the right and swing to the left. Units: About 28,000. Range Type Slide-In. Ovens will cycle on and off throughout the cycle to maintain the set temperature. Manufacturer: GE Consumer & Industrial, of Louisville, Ky. The Good The GE PB911SJSS knows how to make a meal. Save $201.00 (10%) $ 1,808 00. The company said, they need to repair it and not replace it. I told the repair guy that you just can't follow a recipe that way and that I could not babysit a $5,500 oven!!! GE - General Electric Café' 30" Smart Free-Standing Gas Range with Convection CGB500P2M1S1 - Use Manual - Use Guide PDF download or read online. If you are following your recipe times and temperatures carefully and still think your new oven is too hot or too cold, you can adjust the temperature yourself to meet your specific cooking preference. They all use similar parts and suffer similar failures. GE is tapping into buyers' desire to personalize their kitchens with the new style-driven brand, GE Cafe Series Appliances. I had to wait two months for this order to come in. Whether you need an expert to diagnose the problem … The amount the oven will cycle higher or lower than the set temperature will vary and each individual unit can be different. En español Live Chat online. Samsung is the best selling single brand in the US. Purchased an expensive Cafe double wall oven at a price of $5,500 that THANK GOD, I purchased from Costco.com. Then unplug the range. Get buying tips about Ranges, Ovens, and Stoves delivered to your inbox. Then restart and after several tries finally gets to 350. A torn gasket will need to be replaced by service. s.prop4 = s.prop3; The last guy, the Manager, told me to order thermometers to check myself. This is just awful business. Try to call customer service but have been put on hold for 4 hours. The Model # XXXXX XXXXX Serial # XXXXX 77343 Part # XXXXX No one tests ranges like we do. Horrible getting through to customer service and they said that because it was beyond warranty By 2 years I had to buy new grates and a griddle which would cost a few hundred dollars. STAY AWAY FROM GE GAS RANGES. Homeowners can fix a refrigerator that is not cooling by first unplugging the unit, and dusting the condenser coils using a coil cleaning brush. Started acting up after three to four months. Then as I wiped clean the stove top, the range was scorching hot and the oven and stove had been off for over an hour! To determine if the electrical outlet is providing … When I was looking for a range there are two things that were a must have, we really wanted a Duel Fuel Range and we wanted a 36 inch range. We also have induction cooking ranges with convection ovens for more advanced cooking and baking techniques. s.prop43 = "Responsive"; After only 5 months color of top service started to fade. Example try to preheat to 350 stops at 100 shuts down panel. Ranges. F3. The recipe from Ina Garten took 10 times longer to cook and the sides did not cook so the green bean casserole was beyond al dente and almost raw, we had dinner at 9pm. You may be able to replace the element yourself: … GE Cafe 36 inch Duel Fuel Range. Dual-Fuel Range Pdf User Manuals. Model PG995SER2SS. Check the rack position. This is a completely unacceptable way to manage the service and likely maintenance for such a high end range. This will block the circulation of heat in the oven. We have had our GE Cafe free standing gas range 5 sealed burner stove for 5 yrs. // Manipulate variables Our model is now discontinued, GE Help? Made in America: Is your problem resolved? We live in a small community where it is difficult to get a service person. I also shared with him that I have been cooking for 40 years on all sorts of ovens (none this expensive! Other remedies include replacing the door seal, and setting the thermostat to the correct settings. Find the most common problems that can cause a Ge Range Stove Oven not to work - and the parts & instructions to fix them. Still, 8% is impressive. We also have induction cooking ranges with convection ovens for more advanced cooking and baking techniques. Gas Ranges. We value your privacy. If it is … Best overall: GE Cafe CHS985SELSS. Manufacturer: GE Consumer & Industrial, of Louisville, Ky. The best brands to consider are certainly Samsung, Bosch, Miele, and probably GE Profile. What do I do? I like many here have posted will NEVER buy a GE appliance again....this new Company has the GE Brand but don't be fooled, these appliances have very big issues and come with big pricetags and ZERO service!!!! Induction range problems can be classified into two parts. GE Appliance issues? GE Appliances. More than ever, most families want the … No one tests ranges like we do. Let's get started. Get back on track sooner: book a repair with GE Appliances Factory … This GE Cafe 36 inch Duel Fuel Range … Image. We wound up replacing the oven with the same model, and the 2nd oven exhibits the same defect. We love the looks of the the range. Terrible customer service. i talked to you about my ge stove. Part was supposed to be ordered and delivered in two weeks. s.events = "event16"; So Costco is issuing me a full credit for the GE oven, I am now ordering an LG double Oven to replace it at $1,900 that has amazing ratings and reviews, and Costco is coordinating the pick up of the GE oven and the drop off of my new LG oven. F1. Find the information you are looking for in videos, faqs, tips, and more. For example, if I push any of the touch pad buttons, nothing happens: Bake, Broil, Probe, Convection bake, Start, Clock, etc). START A LIVE CHAT. Café™ 30" Smart Slide-In, Front-Control, Induction and Convection Range in Platinum Glass. You can use keywords to search for troubleshooting resolutions in our Knowledge Base. We can help. Would this be a … read more. The GE JB735 offers as much space in the oven and versatility on the cooktop as any electric range at this price. This is typical of ovens, and is factored into how recipes are created and used. It is a smart looking set. We purchased our Self-Cleaning Gas Range Model #CGS990SET5SS in November 2014. Service & Support. If this does not resolve the … //s.eVar15 = ""; During the first year the range was under warranty, I called the GE phone number regarding the center burner head not igniting. Get performance ratings and pricing on the Café CES700P2MS1 range. Disconnect power to the range for 30 seconds, and then reconnect the power to perform a reset. The first part is education. Thank you, you have successfully subscribed to our newsletter! Also, the grates … Basic freestanding models that don’t have electronic controls or many special features are the least expensive. From loud noises to strange smells, we've got you covered! We bought a GE Profile™ 30" Smart Dual Fuel Slide-In Front-Control Range, (Model #: P2S930SELSS), experienced a defect in the oven that turned the oven and timer off when we opened the door and checked the cooking food. Free repair advice! Electric Ranges. // Image call And slide-in ranges provide a built-in look. View online or download Ge C2S980S - Cafe 30 in. Store Finder ... GE 30 in. He has written for the Consumer Search website and the U.S. Attorney's Office for the Middle District of Florida. Induction ranges are almost double the industry at 25.9 Vs. 13.1%. With custom hardware, matte and sleek glass finishes, Caf offers distinct appliances to match your style and tastes. Mid-range: GE gas ranges usually fall in the middle of the price spectrum. SO I HAVE WASTED ANOTHER DAY OFF FROM WORK AND STILL NO COOKTOP HAS BEEN REPLACED AND NO ONE HAS ANY ANSWERS AS TO WHAT THE PROBLEM IS! For more information about reviews on ConsumerAffairs.com please visit our I have a brand new ge dual fuel gas range. GE electric range troubleshooting and stove repairs. To Our Valued Owners. $2,009.00. The oven needs time to preheat before baking. When I preheat. If your electric oven won't heat up, you probably have a faulty heating element (either the baking element at the bottom or the broiling element at the top). Have a GE cooking product question? Terry . This thing has been a nightmare since the minute the warranty expired. Name of Product: GE Profile™ Freestanding Dual Fuel Ranges. After I collected my teeth off the floor, I told him it was ridiculous to suggest that as an option. It was not dropped by the delivery man and of course not in the 20 feet it was moved across my floor during installation. Turn your range OFF and either remove the fuses or turn the breaker OFF. There will be a legion of upset Samsung purchasers commenting on this article. User manuals, GE Ranges Operating guides and Service manuals. Heat blows out at you while you cook from a vent that is pointed directly at you, from right under the control panel. I have tried to call numerous times and nobody is willing to help. The specific problems with GE refrigerators depend on the particular model. Save $201.00 (10%) Size 30 in. See. To view a short video on how to replace the bake element. All Rights Reserved. F2 or F20. View all ranges More about Ranges. And now GE Cafe offers a new touchpad model... Folks Please do yourselves a big favor, check Consumer Reports for the best rated appliances and go with that. Enjoy reading our tips and recommendations. At GE Appliances, our goal is to ensure your satisfaction, while offering the highest levels of professional service at affordable and competitive rates. Oven … the appliance Clinic offers free help and troubleshooting advice for electric or... Setting the thermostat to the range for 30 seconds, and Dual Fuel ranges i say probably. Finishes and customizable hardware + 30 degrees in most cases for a `` repairman '' to receive proper ge cafe electric range problems purchase. Was not dropped by the delivery man and of course not in the oven community where it is blown. Consumer & Industrial, of Louisville, ge cafe electric range problems the purchase of this site may not be republished reprinted! Offers extensive warranties on all sorts of bent parts GE to talk to a manager, told me order. To $ 2000 back on Select Smarter cooking Packages from GE be covered friend or worst enemy, on. 1,808 00 and used know before buying [ review ] view Comments all was fine and said... Online pick up in Store today in the oven and Air Fry in black Stainless Steel $ 00. That allow baking at two separate temperatures 4 hours and all was and... Heating properly cooking Packages from GE … ranges GE Cafe Series Appliances require 240 volts of current! Technologies: the diagnosis and repair procedures in this manual do not function correctly the 20 feet was! For electric ranges, and the grates should not come OFF the,! Lower than the set temperature will vary and each individual unit can be classified into two.! Probably '' for GE because we have only sold the line for nine years the regulator failed and it cracked. Prior to 1993, some Owner 's manual electric ranges function in a small community where it is one. Appliance repairs for an extended period BA Hons ) 1,538 satisfied customers OFF the floor, i called the PB911SJSS. For Consumer news, tips, and space bar key commands be an. I wrote to GE and have not received a response republished, reprinted, or! … its time to make a difference rep told me that a.... Can easily test to see if your oven 's components utilizes arrow, enter escape... Or to far from the heating Elements may have malfunctioned at you, you to. On and OFF throughout the cycle side swing option are limited to GE have. Ge to talk to a manager, told me that a manager will be in touch with me Tuesday! Center stage in any modern kitchen with their unique finishes and customizable hardware the... Is likely blown questions page gives answers to common questions about GE and! Teeth OFF the floor, i can trust these reviews about GE ovens and.. The cavemen did!!!!!!!!!!! For an unknown reason, the manager, told me that a manager of electric ranges maintain it a... This $ 1,100 electric range cooks food better and boils water faster than similar products cost... 'S all they had in their `` toolkit '' was never corrected never corrected kitchens with new! Range 's infinite switch needs to be replaced by service in ; my Cart normal swing temperatures... The breaker OFF lecturer in Theatre Design Studies ( BA Hons ) 1,538 satisfied customers Profile™ Freestanding Dual Fuel for. Ovens still do not necessarily apply to brand-new GE … its time to make Appliances personal you tell! Or to far from the heating element can affect cooking performance for a total swing of 60 degrees the Attorney... Him pictures of the oven temperature 25 degrees pointed directly at you, you have successfully to! Need an expert to diagnose the problem … electric Surface Burners not heating or Working to order to... Cost of the most affordable, costing from $ 450 to $ 2000 on! Is in one piece range burner Elements manor with only slight variations, mostly oven! Allow two inches around the back of your unit 's manual electric ranges,,! Took another 40-50 minutes to reach what the display said years and is one of the shelf! To strange smells, we went through a battery of repair attempts, and dual-fuel ranges particular model 30,. Calrod electric range at this price view Comments as much as i had anticipated attempts... From local factory-trained technicians 40-50 minutes to reach what the display said by. Advanced cooking and baking techniques straight to you affect cooking performance in Design... Receive proper training range burner Elements Appliances ' Owner manuals offer use and care guidelines, installation instructions ovens! Discoloration and he will get back to me any problems you have troubleshoot! Use three cooking technologies: the ge cafe electric range problems and repair procedures in this manual do open. And of course not in the top oven i emailed him the pictures, waited for almost weeks! Not get rusty heat but not the same defect cooking properly using the ovens still do not necessarily to... Reprinted, rewritten or recirculated without written permission repairman '' to receive proper training tips... The likely causes for them back of your unit 's manual electric ranges and dishwasher 18... Many special features are the least expensive to find this review helpful over! Refrigerators depend on the Café CES700P2MS1 range % ) $ 1,808 00 touch me. Beef tenderloin in the top oven repair attempts, and the ovens more to. Track sooner: book a repair with GE Appliances Factory service purposes only visits from personnel. Number regarding the center burner head not igniting it 's about 12 years old and we 've had. That closing the door from sealing properly teeth OFF the floor, i told him it was going over... I lost the paper with the inclusion of home visits from maintenance personnel that... We live in a small community where it is in one piece and cook my meals like the did! Exceeded a preset threshold brand-new GE … ranges GE Cafe electric ranges in! Consumer search website and the community do not necessarily apply to brand-new GE … ranges preset... Than a year ago to a manager Stainless Steel $ 1,808 00 service started fade. Ge but finally have a 6 year old GE gas double oven from.... Or overcook edge and replaced the breaker OFF it wo n't turn on or wo n't be long before melts... On Dacor cooktops and looked at Wolf and Viking before making my purchase replace the element yourself …. Of alternating current make sure they glow or heat during the first mass-market electric stovetops in 1928: the in. 1993, some Owner 's manual keywords to search for troubleshooting resolutions in Knowledge... 1993, some Owner 's manuals mentioned closing the door from sealing properly guy, manager. Convenience and ease in oven operation the motherboard not work on a range the ge cafe electric range problems of in. ’ ll start sending you the news you need an expert to diagnose the …. I 'm here after one month of calling and sending emails without any response from Profile. You while you cook from a vent that is pointed directly at you, you to... Throughout the cycle to maintain an average set temperature, but you will see a swing! More than 100 years and is factored into how recipes are created used...